FAQ's
Our support is here to assist your queries
How Storage Work?
You can place your order online or can directly call us. Our customer service staff will help you with the right storage size for your items and price for that. We pack and pick your goods from your door step on the date and time specified by you. We pack your goods with high quality packaging material with utmost care and store it at the facility reserved by you. When you need it back, call or email us your deliver day and time and the destination. We will deliver goods at your doorstep. Self pick up and drop off is also possible based on your choice. You can store as little as one item or as much as you want.
When Can I move in?
You can move in any day and anytime once you are ready to pack. You just need to place the order online or call us and rest is our work. Our on-site manager will arrange everything for you.
How to get my goods back?
You just call us or email us the date and the time of delivery. We will deliver your valuables at your doorstep.
What kind of security do you have?
We provide clean, safe and pest controlled storage space. The premise is fully covered by CCTV Surveillance cameras, smoke detectors and well equipped with fire extinguisher systems. This makes the storage space fire, water and theft proof. Apart from this you can access your storage space whenever you want.
Do I need to sign a long term lease?
We offer short term as well as long term rental agreements. Short term can be as short as you want and long term can be as long as you need. Your lease will be month to month, no long term commitment is required.
How far in advance can I book a reservation?
Storekar.com gives you the flexibility to book a reservation up to 15 days in advance, so that you have efficient time to plan ahead.
How much notice need to be given before I move out?
Agreement from 1 month – 3 months,
Agreement above 3 months.
Can I get my goods before the expiry period of my contract?
Yes, absolutely you can get your goods before the expiry period.
Will it be expensive to store my goods for long period of time?
We provide discounts and other benefits to our customers. The long you store your goods with us the more you get discounts/benefits.
How do I know how much storage space do I need?
You can check our space calculator page. It will help you visualize what size of space will meet your requirement. Or you can directly call us, our Professional Storage Solution Providers can assist you in determining the right size and space that works best for your belongings or inventory. Just give us a brief description of what will be stored and we'll help you determine how much space is needed.
What are your payment terms?
We provide multiple payment options. You can pay in cash, cheque or can use our online payment services which enable you to pay your bill anytime, anywhere.
Are there any items that I am not able to store?
You cannot store Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.